How to Fix Netflix Error UI-800-3?

Turn off the streaming device and turn it back on. The solution to the problem error code UI-800-3 may be as simple as power cycling the streaming device. It means to turn off the device and afterward, remove the power source. The device might need to be kept unplugged for a certain period, sometimes even a minute, to complete it.

What Causes Netflix Error UI-800-3?

This particular error is mostly related with the problems of the cached information in your streaming device. Cached data gets outdated and damaged, causing Netflix to not load properly. At times, it could also be due to temporary glitch of the Netflix application or a poor internet connection.

Step 1: Power Cycle Your Streaming Device

The simplest fix often works the best. Many times, turning your device off and on again can clear up temporary glitches.

How to Do It?

1. Turn off the streaming device. (Whether it’s a Smart TV, gaming console, Roku, Fire Stick, or another device).

2. Switch off the power supply.

3. Wait for about 1-2 minutes

4. Turn it on.

5. Open Netflix and see whether the error still exists.

The process requires the device to refresh its connection to Netflix's servers and is intended to resolve any of the minor issues that may be causing the error.

Step 2: Clear Netflix Cache

In case the power cycle wasn’t able to rectify the issue, it is time to take some further measures. Often the error UI-800-3 can be fixed by clearing the cache of the Netflix app that might be stored on your device, which could be interfering with Netflix’s performance.

How to Clear Netflix Cache?

1.  Open the menu settings in your device.

2.  Press on Applications or Apps.

3.  Find Netflix and click on it.

4.  Click Clear Cache or Clear Data depending on the options available.

5.  Reboot your device and open Netflix again.

When you clear the Netflix cache, you're essentially giving the app a fresh start and this typically corrects such errors.

Step 3: Reinstall the Netflix App

After clearing cache, if issues still exist then uninstall the app. Sometimes you might be using outdated versions.

Reinstalling Netflix

1.  From your device uninstall Netflix.

2.  Restart your device.

3.  From the app store reinstall the app.

4.  Restart the app on your device.

This method can help to resolve the issue that clearing data may not resolve.

Step 4: Check Your Internet Connection

Netflix UI-800-3 error can occur due to poor network. Your device should be connected to a stable network.

How to improve Network Stability?

1. Reconnect the modem and router respectively.

2. If Wi-Fi is being used, then it is better to connect the device using Ethernet cable for a better mobile network.

3. If possible, bring the streaming device nearer to the router.

 Contact Netflix Support

If any of these steps is not working properly, there could be a complex issue. Netflix Support helps you through different troubleshooting steps. You can visit their help center or contact them.

FAQ’S

How do I fix Netflix not working?

If your Netflix is not working, make sure to examine your internet connection, turn off your device and turn it back on, then open the application again. If that does not work and the application is on your device, try to clear the cache on your device's app and reinstall it.

What does the Netflix error code UI-800-3 307006 mean?

Netflix error code UI-800-3, that is 307006, signifies that there is a problem with the data which is outdated or corrupted. This error usually happens when the Netflix application has to reload the existing data. To fix this, you can either clear the app cache or reinstall the app.

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